Terms and Conditions

Version: 1.0
Effective date: 1 January 2026

1. Introduction

These General Terms and Conditions (hereinafter: „Terms") apply to the use of the website adisoft.hr and to the business relationship between ADISOFT, owned by Adi Žepčan (hereinafter: „Service Provider", „we") and our business clients (hereinafter: „Client").

By using the website, submitting an inquiry, or accepting our offer, the Client confirms that they are familiar with these Terms and accept them. The Terms form an integral part of every Offer and Contract we issue.

Our services are intended exclusively for business entities. The Client confirms that they enter into the contract within the scope of their commercial or professional activity.

2. Service Provider information

• Name: ADISOFT, owned by Adi Žepčan
• Registered address: Đuba 22 B, 52470 Umag, Croatia
• OIB: 31626799290
• MBO: 91442265
• Email: info@adisoft.hr
• Phone: +385 95 999 4444
• IBAN: HR4423800061140017480

3. Use of the website

The Client shall use the website in accordance with applicable laws and in a manner that does not compromise its security or availability. We reserve the right to modify content or temporarily suspend the operation of the website without prior notice. We do not guarantee uninterrupted availability of the website or the absence of errors.

4. Services

We provide custom web application development, website and multilingual portal development, SEO optimisation, maintenance and technical support, and technical consulting services. We do not offer hosting as a standalone service — where required, we arrange it as part of our projects.

The exact scope, specifications, deadlines and price of each project are defined in the individual Offer and/or Contract.

5. Offers and contract formation

The Client may submit inquiries via the contact form, email or telephone. The contract is concluded at the moment the Client accepts our Offer in writing (by email or signature) or signs a separate Contract.

If the Offer or Contract contains provisions that differ from these Terms, the provisions of the Offer or Contract shall prevail.

6. Prices and payment

All prices are stated in euros (EUR). The Service Provider's VAT status is indicated in the Offer and on the invoice.

The amount, payment structure, payment deadline and any advance payment are defined in the Offer. If the payment deadline is not otherwise specified in the Offer, it is 15 days from the invoice date.

In the event of late payment, we charge statutory default interest and reserve the right to suspend further work until outstanding amounts are settled.

7. Deadlines and delivery

Deadlines are defined in the Offer and depend on the Client's timely cooperation. If the Client fails to provide the requested materials, information or responses within the agreed timeframes, deadlines shall be extended proportionally without any liability on our part for the resulting delay.

8. Intellectual property rights

All content on the website adisoft.hr (design, texts, graphics, code) is protected by copyright and may not be used without our explicit written consent.

The following applies to projects created for the Client:

• Upon full payment of the agreed price, the economic rights to the final designs, content and code developed specifically for the Client's project are transferred to the Client. The Client simultaneously receives a non-exclusive, perpetual and non-transferable licence to use the Service Provider's development framework, libraries and previously created components within that project.
• The Service Provider retains all rights to its own development framework, libraries, tools and components created prior to or independently of the project.
• Open-source components are used in accordance with the terms of their original licences.

The Client warrants that they hold all rights to the materials they provide (texts, images, logos, documents) and that their use does not infringe third-party rights. The Client shall indemnify us against any third-party claims arising from the materials provided.

We reserve the right to feature the completed project in our portfolio and marketing materials, unless otherwise expressly agreed in the Offer.

9. Confidentiality

All business and technical information exchanged during the cooperation is considered confidential. Both parties undertake to maintain confidentiality and shall not disclose such information to third parties without the express written consent of the other party, except where disclosure is required by law.

10. Liability and warranty

We provide our services professionally and in accordance with industry standards. For functional defects within the agreed specification that are solely our responsibility, a warranty period of 90 days from delivery applies, during which we shall remedy such defects at no additional cost. The warranty does not cover requests for changes or additions to functionality.

The warranty and liability do not cover:

• modifications made by the Client or a third party without our consent,
• issues caused by external factors (hosting unavailability, changes to third-party APIs, hardware failures),
• functionality that was not part of the agreed specification,
• the content of third-party websites we link to.

Our total liability to the Client is limited to the amount paid for the specific part of the service to which the complaint relates. We are not liable for indirect damages, loss of profit, or consequential damages. This limitation does not apply in cases of intent or gross negligence.

11. Termination

Either party may terminate the cooperation by written notice with a notice period of 15 days, unless otherwise specified in the individual Contract. In the event of termination, the Client shall pay for all work performed up to that point and any reasonably incurred costs. Work already performed and paid for is not subject to refund in the event of termination.

The contract may be terminated without notice in the event of a material breach by the other party (non-payment, breach of confidentiality, serious breach of these Terms).

12. Force majeure

Neither party shall be liable for failure to perform obligations due to events beyond reasonable control (natural disasters, war, large-scale cyberattacks, disruptions to third-party infrastructure, decisions of competent authorities). In such cases, deadlines shall be extended proportionally.

13. Personal data protection

We process personal data in accordance with our Privacy Policy, published at adisoft.hr, which forms an integral part of these Terms.

14. Governing law and dispute resolution

These Terms and all relationships between the parties are governed by the laws of the Republic of Croatia, including the Croatian Civil Obligations Act.

The parties shall endeavour to resolve any disputes amicably. Failing that, the competent court at the Service Provider's registered seat shall have jurisdiction.

15. Amendments to the Terms

We reserve the right to amend these Terms. The current version is published on adisoft.hr along with the effective date. For contracts already concluded, the version of the Terms in force at the time of conclusion applies, unless otherwise agreed by the parties.

16. Final provisions

If any provision of these Terms is found to be void or unenforceable, the remaining provisions shall remain in force. The parties shall replace any void provision with one that is closest in meaning and legal effect to the original intent.

For any questions regarding these Terms, please contact us at info@adisoft.hr.